Our Commitment to Privacy
Art In Farsi™ values its customers and respects their privacy. Art In Farsi™ collects information about you through our website in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. [WE DO NOT KEEP SENSATIVE INFORMATION SUCH AS BUYER’S CREDIT CARD INFORMATION]
Art In Farsi™ collects personal information such as your name, email address, gender, birthday, personal interests, if you choose to share with us. Contact us with a question or concern. We maintain a record of your product interests and the purchases you make online or by phone and in our stores.
We may use your personal information in the following ways:
• To process and fulfill your order, including to send you emails to confirm your order status and shipment
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
• To administer and fulfill our contests and other promotions
• To help us address problems, and improve our site design, products and services
• To enhance your shopping experience
• To analyze trends and statistics
• To protect the security or integrity of our websites and our business
• To contact you if necessary
We may need to contact you via telephone, email or postal mail with questions or information regarding your order.
Art In Farsi™ is concerned about the privacy and safety of children. We will never knowingly request personally identifiable information online from anyone under the age of 18 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
We do our best to provide you with a safe and convenient shopping experience. ArtInFarsi.com Online stores have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
If for any reason you're not comfortable shopping online at any of our websites or you cannot access our secure server, please feel free to place your order with us by telephone.
If you receive an email that looks like it is from asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Terms & conditions
All orders are subject to credit card authorization and verification prior to processing. For security purposes and as a protection to our customers, Art In Farsi™ reserves the right to cancel orders with incorrect billing information.
You may only return an item after 30 days of purchase and with all hang tags attached. [We are unable to issue a refund for worn, used or unsalable items!] To mail the product(s) back to us, please contact the customer service via email or call our customer service phone number for details on where and how to send your items. A %10 restocking fee will apply to all returned items unless we have made a mistake with your orders. If you received a defective item, notify us within 5 business days after you received the item(s). If you fail to provide us with a timely notification, we will not be able to approve your return or exchange.
We will issue a refund for the original amount paid on the merchandise returned, excluding the shipping and handling fee unless we have made an error with your order.
Refunds will be issued on merchandise returned within 20 days of the initial purchase only.
We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
Orders within the United States are shipped by the US Postal Service (Priority Mail) which takes 5-10 business days depending on your location in the US. Your order will usually ship within 3-6 business days after you receive an e-mailed confirmation by kelkdesigns.com. (We do not send to P.O. Box). For your security we will ship all orders to your credit card statement address. If you would like to ship to a different address you will need to call us for your order. We do not ship on Saturdays and Sundays. By law, we are required to charge sales tax for orders shipped to California. Recipients of orders shipped to other states are responsible for complying with their state and local tax laws.
For orders shipped outside of the United States, your order will be shipped via USPS Global Priority Mail. Delivery times vary by destination, most orders will arrive within 21 days of shipment. All payments are made in US Dollars. The order total does not include customs duties or international taxes. The customer is responsible for any non-US taxes or import duties which may be levied by local authorities. Please check your countries import and taxation policies before ordering.
Exchanges are subject to availability